Counter Loops

Counter hearing loops—available in both portable and fixed versions—provide clear, direct sound to people who use hearing aids or cochlear implants equipped with a telecoil (T-coil).

These systems reduce background noise and improve speech clarity by transmitting audio directly to the listener’s device.

Fixed counter loops are permanently installed at customer-service points such as reception desks, ticket offices, bank counters, pharmacies, and information points.

Portable counter loops offer the same clarity in a mobile, flexible format, making them ideal for doctors and dental practices, home visits, community outreach, or environments where installing a permanent loop isn’t practical.

Both types of counter hearing loops improve communication, reduce listening strain, and promote independence for individuals with hearing loss.

In the UK, counter hearing loops help organisations meet their legal duties under the Equality Act 2010, which requires reasonable adjustments to support people with hearing loss.

Counter hearing loops are a widely accepted, effective way to meet these obligations and create more inclusive, customer-friendly spaces.

If you need advice on the best system for your needs please get in touch. All our details are on our Contact Us page.